To ensure we are providing you the best service, in the most beneficial manner, please review the following policies and procedures that impact all accounts held with Provident Trust Group.
• Minimum Cash Balance Requirement
• Transaction Fees
• Late Fees
Minimum Cash Balance Requirement: All qualified retirement accounts at Provident Trust Group are required to maintain a minimum cash balance of $250. If your cash account balance falls below this amount, transactions occurring with your account can be delayed or otherwise affected.
Transaction Fees: To avoid delays on your transactions (i.e. checks and wires), all fees must be paid at the time of the transaction. If fees cannot be paid at the time of the transaction, prior arrangements need to be made. In order to complete a transaction there must be sufficient funds that do not go below the required minimum balance. You are welcome to pay the transaction fee from cash in your account, or by credit card at trustprovident.com/make-a-payment/.
Late Fees Update: The late fee associated with all accounts has been modified. A late fee of $25.00 will be applied to your account every six months for outstanding or incomplete payments. A late fee will be applied when a fee goes unpaid for 45 days. This has been simplified to decrease the amount of late fees that were applied to accounts in the past.
To review these updates in detail at your convenience, you can visit our “Disclosure Forms” section at trustprovident.com/forms/. If you have any questions, please do not hesitate to contact our office at (888)855-9856 during normal business hours (7 AM to 4 PM PST), or email us at firstname.lastname@example.org.
We look forward to a successful future together.